SHIPPING POLICY

Memorvia™ ships products to destinations made available through the website.
Customers must provide complete and accurate delivery information.
Our standard order-preparation target is one to three business days.
Transit estimates begin after dispatch and vary by destination and carrier.
Memorvia™ is operated by Meizhou Banchu Trading Co., Ltd.

Any delivery window shown on the website or in a shipping message is an estimate, not a guaranteed appointment. Weekends, holidays, weather, customs review, carrier congestion, remote-area service, and transportation interruptions may affect arrival.

One order may arrive in separate parcels when items are prepared from different facilities. Tracking details, when available, may take additional time to display movement after dispatch.

Address changes cannot be guaranteed once preparation begins. Additional delivery costs may apply when a parcel is returned because of an incomplete address, refused delivery, unavailable recipient, or repeated unsuccessful attempts.

International parcels may be subject to local duties, taxes, customs procedures, or import restrictions determined by destination authorities.

When tracking shows delivery but the parcel cannot be found, customers should check the mailbox, entrance, safe locations, household members, neighbors, building staff, and carrier notices before reporting the issue.

Meizhou Banchu Trading Co., Ltd.